Privacy Policy

Last updated: April 2025

OpsFreedom ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit opsfreedom.com or contact us through any channel.

1. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number when you reach out via form, WhatsApp, or email.
• Usage data — pages visited, time spent on site, browser type, and IP address via analytics tools.
• Communication data — messages sent through live chat, email, or WhatsApp.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide consulting services.
• Schedule and manage meetings or calls.
• Improve our website and service offerings.
• Send relevant updates if you have opted in to communications.

3. Third-Party Services

We use trusted third-party services including:

• Tawk.to — live chat support.
• Calendly — meeting scheduling.
• WhatsApp Business — direct messaging.

These services have their own privacy policies and data practices. We encourage you to review them.

4. Data Storage & Security

Your information is stored securely and accessed only by authorised personnel. We do not sell, trade, or rent your personal data to third parties. We take reasonable technical and organisational measures to protect your information from unauthorised access.

5. Cookies

Our website may use cookies to enhance your browsing experience and analyse site traffic. You can choose to disable cookies through your browser settings, though this may affect some site functionality.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your data.
• Opt out of any marketing communications at any time.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@opsfreedom.com
• WhatsApp: +971 56 171 1301